Help Portal Now Available
As part of the Workday implementation, a Help Portal has been created for logging any issues you may have once we go-live on Workday July
7. Issues can include, but are not limited to, access to the Workday app, issues with
role assignments, or questions regarding various business processes.
Once you access the Help Portal you will select one of the support areas depending
on the assistance needed. The available options are: Business Services, Financial
Affairs, HCM or Information Technology. When you select one of those options, you
will then be presented with a list of topics to choose from. The ticket that is created
will route to the appropriate level of support, and depending on the complexity of
the issue, will be elevated to the Workday Support Center, if needed.